Soliloquy legal
Privacy Policy
What the product stores, why it is stored, and the controls available to you.
Data we store
Soliloquy stores account details such as your email and profile, the characters and settings you create, conversations and generated content you choose to keep, and service records such as usage and account balance entries.
Why we store it
We use this data to operate the product, keep your account and content available across devices, restore your work, prevent data loss, provide requested features, and protect the service from misuse. We do not sell your personal data.
Product analytics and reliability
We record when the signed-in app is opened, the general category of page visited, and the outcome category for a small number of features. We also record whether product and server operations succeeded or failed, how long they took, and the app version and platform. This helps us find unused features and reliability problems.
Guest market, detail, sign-in prompt, cancellation, and resumed-action steps stay only in the current app memory until sign-in succeeds. If sign-in never succeeds they are discarded; they never contain a character ID, creator ID, search text, or raw route.
These records never include conversation or reply text, prompts, memories, text you enter, provider keys, exact URLs or hashes, dynamic page IDs, or raw error messages and stacks. We do not use a third-party analytics SDK.
Only the owner can view aggregated counts and trends. The analytics view does not show raw events, individual activity timelines, user IDs, or links that can be used to inspect a person.
Connected services
When you choose a connected model, image, voice, or payment service, the information needed to complete that request may be handled by that service under its own terms and privacy policy. Bring-your-own-key connections use the provider and credentials you select.
How long data is kept
Account content is kept while your account is active or until you delete the relevant content or account. Limited copies may remain temporarily in backups or security records where needed for recovery, fraud prevention, or legal obligations.
Raw product-use events are kept for 90 days. Narrow reply diagnostics are kept for 7 days, client fault records for 14 days, and server metric buckets for 30 days. Product daily summaries are kept for 13 months and technical daily summaries for 90 days. Account-linked product events and session state are removed when the account is deleted.
Your controls
You can change profile and product settings, export your account data, delete individual content, or permanently delete your account from inside Soliloquy.
Questions
Use the Support section inside Soliloquy to ask a privacy question or request help.