Complaints

What you can report

You may submit a complaint about public content, another user's conduct, privacy or safety, intellectual property, account access, a payment problem, or an enforcement decision.

How to submit a complaint

Open Feedback and Support and send a private report. Include the page link, character name, account handle, or other information needed to identify the issue, along with a clear explanation of your concern.

If the complaint concerns a legal right, explain your relationship to that right and provide accurate contact information. Do not include passwords, payment credentials, private keys, or copies of prohibited material unless Support specifically requests them through an approved channel.

What happens next

We may review the available information, request clarification, preserve relevant records, or take action that is appropriate under our policies and applicable law. Some information may not be shareable because of privacy, safety, security, or legal obligations.

Asking for another review

If you believe a decision was mistaken, use the same Feedback and Support route and identify the original matter. Explain what you believe was missed or misunderstood.

Related routes

For a request focused on removing specific material, use the guidance on Content Removal Requests.